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Question

Address Error

  • 7 July 2023
  • 2 replies
  • 57 views

I’m trying to place an order online and noticed my postal code was incorrect. I tried to update my address, however, the website will not accept it as a valid address and continuously asks me to select another. My address is correct and is a valid Canada Post address. Can anyone point me in the right direction on how to resolve this?

 


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2 replies

Userlevel 7
Badge +4

Does the address properly populate when you try it on Canada Post’s website?
https://www.canadapost-postescanada.ca/ac/

Yes, it does. It’s very frustrating, no matter what I tried it always reverted to a suggested incorrect address.