My 2 daughters have been having problems for the last week with either their call dropping after one ring or their text messages either not sending or not receiving. They have restarted phones and took sim cards out then put back in. Same thing happens, but comes and goes
2 different phones and aim cards dropping calls and not sending messages
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Try resetting the phone’s network settings. This procedure does not erase any user data, though Wi-Fi passwords will have to be re-entered and Bluetooth devices will have to be reconnected (if applicable). The reset network settings feature is usually found in the backup and reset settings menus of phones.
If this does not resolve the issue and you suspect there are network issues in your area, you can submit an outage report.
My 2 daughters have been having problems for the last week with either their call dropping after one ring or their text messages either not sending or not receiving. They have restarted phones and took sim cards out then put back in. Same thing happens, but comes and goes
To add on to rikkster, I would suggest you to enable wifi calling if you are using a compatible device. That way, you can still make calls and send or receive text messages when you have little or no network coverage. https://www.koodomobile.com/en/help/wifi-calling
Userlevel 7
+4
Are the problems limited to a particular location?
Could be a local dead zone where reception is poor or non-existent. If your phone has an “about phone” option in settings, that should tell you how strong the local signal is. Ignore any bars shown on the main screen.
Userlevel 7
+4
Are the problems limited to a particular location?
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