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L

I bought my Sim Card on Friday and I am currently my email address does not work. I currently only have a rental SIM card that does not receive calls. I am wondering when I can use my email to set up the new SIM card. 

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5 replies

Sophia
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  • Sophia
  • Mobile Master
  • 12515 replies
  • May 16, 2023

Did you just sign up with Koodo? Or are you replacing another SIM?

L
  • Ljohanson
  • Author
  • Beginner
  • 2 replies
  • May 16, 2023

I’m replacing another Sim Card since I lost my original SIM card. 

Allan M
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  • Allan M
  • Mobile Master
  • 12310 replies
  • May 16, 2023

How long ago did you register your self serve account? Was it on friday as well?

L
  • Ljohanson
  • Author
  • Beginner
  • 2 replies
  • May 16, 2023

I had my self serve account for more than 5 years at least. 

D
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  • Dennis
  • Mobile Master
  • 29080 replies
  • May 17, 2023

Did you change your email?  DO you still have access to the email that you login to self serve with?

Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
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