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Question

When Does New Number Show Up in About Phone

  • March 30, 2026
  • 2 replies
  • 33 views

I changed my phone number yesterday and it’s working fine with the new number. 

I’m curious though,  how long does it take after a number change at Koodo for it to show up in my device's "About Phone"? It’s currently still showing the previous number.

2 replies

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  • Mobile Master
  • March 31, 2026

Hi there,

It can take a bit of time but you can do things such as turning airplane mode on and off, resetting your device, taking out the sim and re-inserting it, or lastly by resetting your network settings.

Each of these prompt the sim to re-establish a connection with towers requesting up to date information (the new number) which will update the device settings.

If these don't work, then as long as the number is working for you then it will change after a while. I wouldn't worry too much about it. 🙂


  • Author
  • Rockstar
  • March 31, 2026

Thanks, Oliver. I’ve tried those things...so now I’ll try patience. LOL

Have a great day.