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Question

whats this all about

  • January 9, 2026
  • 4 replies
  • 47 views

This is my phone number  

 

4 replies

  • Author
  • Beginner
  • January 9, 2026

I thought I was with Koodo they gave me this number when I log in it says transfer my number to Koodo??? 


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  • Mobile Master
  • January 9, 2026

That screen is about porting (transferring) a number from another provider into Koodo. 

If you already have a working Koodo number and service, you can ignore it unless you specifically want to bring a number from a different carrier. 

  • Is your number originally from another provider and you’re trying to keep it? 
  • Did you receive a text from your old provider asking to confirm the transfer, and reply “YES”? 

  • Author
  • Beginner
  • January 9, 2026

Why does it say this is my number from old service provider? It’s a new number with Koodo 


Dinh
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  • Mobile Master
  • January 9, 2026

Why does it say this is my number from old service provider? It’s a new number with Koodo 

Because Koodo can’t simply took your existing number. You current carrier is still keeping it. What Koodo does is to give you a temporary number to activate your plan.

Once your account is active, you can transfer existing number to Koodo following this: https://www.koodomobile.com/en/help/moving-your-number-koodo