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Question

Unable to process my pre authorized payment

  • 18 May 2022
  • 1 reply
  • 63 views

Hi, I set up a pre-authorization payment with my debit card but received an email saying that my pre-authorization payment could not be processed because the financial institution said the information I filled out was incorrect, but I'm sure the information was correct. I have used this card before to successfully pre-authorize payments for other charges.


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1 reply

Userlevel 7
Badge +4

Have you tried submitting it a second time and see if it goes through? Maybe something was mistyped the first time.