Hello,
I have been trying to add a perk to my new line (5G Boost) but I am unable to. Every time I try, I get an error.
This is very frustrating and it is impossible to get someone to talk to...
Question
Unable to add perk to my plan
+4Have you tried to use the incognito mode of the web browser to see if that can help?
Have you tried to use the incognito mode of the web browser to see if that can help?
It does not help. I’ve tried other browsers as well.
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It looks like you can’t choose a Perk right now.
Please try again in an hour. If you still experience problems next time, please go to koodo.com/chat.
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It’s been like this since yesterday and the chat bot is useless.
+4Let me flag a rep here. You might have encoutered a common glitch happened to few Koodo customers.
I assume you are using your Koodo credentials to log into this forum?
Let me flag a rep here. You might have encoutered a common glitch happened to few Koodo customers.
I assume you are using you Koodo credentials to log into this forum?
Yes Koodo Creds, thank you!
+4Hi
The perk should be provisioned to your account within 3 business days, thank you so much for your patience!
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