I’m trying to get a new phone on the self-serve page, but as the last step, it sends a code to my phone (which is broken – hence me trying to get a new phone). There is no other option on the page. Does anyone know a way around this?
Best answer by Dinh
View original
+4
You could try to put the SIM in another phone to rereive the code. If you have no other phone, you would have to contact Koodo directly and ask a rep to bypass that.
If that doesn’t work, you’ll need to contact Koodo.
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.