Hello Everyone
I ordered a new koodo sim online that i never received, so as advised by a rep, i went to koodo retailer to get the sim but now, i am unable to get verification code on my email. even after multiple tries. i have checked my spam folders and everything...what to do now? its so frustrating
+4Have you received the service agreement and activation email yet? As well, have you checked your junk and spam folder just in case the email was misplaced there?
+4i received activation email...i checked everything spam and junk
Is there other way to receive the sms? Is your temporary number working as normal?
If you are not receiving the sim swap verification code Email you will need to speak to a rep again and have them assist with the sim swap.
https://www.koodomobile.com/en/help?autobots=rollout
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