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Question

transferring sim cards

  • 10 August 2023
  • 3 replies
  • 68 views

ive lost my phone not too long ago, and i am about to buy a phone off my friend and i have a sim card ready but when i try to change the sim card number, it would tell me to either get a verification code from email or phone number, i picked email because i cant really get the code through phone number since i lost my phone, so i picked the send to email and ive been waiting for an hour now still no email, what should i do


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3 replies

Userlevel 7
Badge +4

Did you check your junk folder or unfiltered inbox folders?

yes

 

Userlevel 7
Badge +4

The email should come fairly timely. I suggest trying again and if it fails let us know and we can flag a rep