telus tv not activating

Hey,

Telus TV activation through Stream+ happens in the app itself. Download the TELUS TV+ or Stream+ app (depending on your device), log in with your Stream+ credentials, and follow the in-app prompts to activate. 

If the link keeps looping, try incognito mode, clear cache/cookies, or a different browser. Still stuck? Check your Stream+ subscription status in Self Serve > Subscriptions. Let me know what device you’re on! 

Hi there,

You can try registering it by following the link here: 

https://streamplus.telus.com/telus-login

The app is only available if you have a subscription to TELUS Internet or Optik TV. If you happen to those then you can use the app to login.

Hi ​@Random username 

You don’t need to activate TELUS Films & Series, you only need to download the app and access TELUS Films using your Koodo self serve credentials. More info can be found here https://www.koodomobile.com/en/help/stream-plus

I’ve logged into the app but I don’t have any prompts. I’m on an iPhone.

When I log into the app almost every channel disappears, which is why I think something is wrong.  What channels should I be seeing?

You can’t use the app with stream plus from Koodo. If you would like to see the content, you have to use a web browser and use the link mentioned above.

I tried that link, and was able to login with my koodo credentials, but it shows that I have no subscription.

I believe you are able to download the TELUS TV+ app. Depending on your device, you can refer to the following link to install the app. https://www.telus.com/en/support/article/telus-tv-for-ios-android

This is what I see when I login with my PC with my koodo account using the link above.