Skip to main content
Koodo Community
Community

Hello I’ve been trying to activate my SIM card on line for hours now no luck I have no access to txt or phone call when I try to put my email it says that it has to be active for 48 hours before sending me the 6 numbers to reactivate the card and when I call they only send me to robots  anyone can help me activate my symbol card ?? Or knows where to call to speak with an actual human ??

Could you provide more information about your cellular plan? are you currently a prepaid or postpaid Koodo customer? Was the SIM card a prepaid or postpaid SIM?

@Laure No need for activation of the SIM for monthly pay customers. It’s already activated. I see you have been able to use you account already. 

Terms & Conditions
Koodo Community