Hello,
Im traveling abroad, I tried to put my line on sesonal hold from my selfserv, but the page where I click on agree to process, is just hanging and nothing happens, I waited for so long and tried different browsers but same result.
Is there an actual human here can help beside the useless chat bot ?
Hey, sorry you're having trouble with Seasonal Hold! Sometimes the self-serve page can hang if there's a temporary glitch or if your account has a Tab or special plan. Try logging out and back in, or use a different device if possible. If it still doesn’t work, I can flag a rep for you.
They can help you set up Seasonal Hold manually.
+4
Have you tried accessing self serve in a different browser or in incognito mode?
Please let us know if that works for you.
I tried from my phone , I tried from my PC, with diffrent browsers chrome, Edge, firefox, this site is broken
This is really frustrating , Im leaving soon and will not be able to answer calls over seas, PLEASE PUT MY LINE ON TEMP HOLD!!!
+4I tried from my phone , I tried from my PC, with diffrent browsers chrome, Edge, firefox, this site is broken
This is really frustrating , Im leaving soon and will not be able to answer calls over seas, PLEASE PUT MY LINE ON TEMP HOLD!!!
If you are traveling outside of Canada, the system might report suspicious activities and didn't allow the request to go through.
I will flag a rep here to see if the request can be done through the forum.
+4Hi
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