Koodo Community
Question

self servvic

  • 24 August 2023
  • 1 reply
  • 49 views

I can’t get access to my data usage, have been trying for a couple of days and the assistant is saying they have no records of my phone number, email or account number. How can this be when they take money from my account every month?


This topic has been closed for comments

1 reply

Userlevel 7
Badge +4

Are you a prepaid or postpaid customer? And did selfserve work for your account in the past?