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Question

self servvic

  • August 24, 2023
  • 1 reply
  • 216 views

Shirley Cameron

I can’t get access to my data usage, have been trying for a couple of days and the assistant is saying they have no records of my phone number, email or account number. How can this be when they take money from my account every month?

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1 reply

Dinh
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  • Mobile Master
  • August 24, 2023

Are you a prepaid or postpaid customer? And did selfserve work for your account in the past?