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Question

Self Serve is down?

  • January 24, 2024
  • 1 reply
  • 145 views

Every time I sign in  I only get “This service is unavailable right now. Please refresh or try again in an hour

I used 3 different computers and my phone and got the same message. I been trying for 8 days.

I set up a call back for today January 23 at 7pm and nobody call me

What going on with koodo service?

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1 reply

Mayumi
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  • Mobile Master
  • January 24, 2024

I hope they will call you back tomorrow.

If not, set up a call back again since a rep need to refresh your self serve account. 

IF noone call you back after setting it up for second time, come back here again. I'll flag a rep for you.