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Question

re activate my cancelled accout same phone number

  • February 5, 2026
  • 5 replies
  • 40 views

Im on ny maternity leave outside canada I cancelled my account and i want to keep my old sim and phone number is it possible to re activate it ?

5 replies

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  • Mobile Master
  • February 5, 2026

Hi there,

How long has it been since you cancelled the account? As you have up to 90 days to reactivate the service.

Once 90 days has passed, your number and plan will not be recoverable and you will have to start a new account.


  • Author
  • Beginner
  • February 5, 2026

5 days a go . Can my husband do it for me when he go back to canada thank you 


Allan M
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  • Mobile Master
  • February 5, 2026

Whoever was the account holder on the cancelled account would have to be the one to call in to reactivate it.


  • Author
  • Beginner
  • February 5, 2026

I will be away until november and i want to keep my number should i give authorization number to him by any chance 


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  • Mobile Master
  • February 5, 2026

If you are away for an extended period of time, you can try sending a message to a rep on Facebook Messenger or Twitter for further assistance. https://m.me/KoodoÂ