Koodo Community

Prepaid Self Serve

  • 17 May 2023
  • 2 replies
  • 41 views

Userlevel 6

I have to say, after all of my complaints about logging into my Prepaid self serve, that the last couple of times it opens in about 20-30 seconds instead of the 5-8 minutes it took previously. So kudos to the Koodo techies that finally got things together to correct the problem. 


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2 replies

Userlevel 7
Badge +4

Sadly, still can’t log in with correct credentials unless the brower is freshly started. Same data entered after restart works like a charm… exactly once.

 

 

 

 

Userlevel 6

You are right Bob, I thought it was just me. The first attempt to sign in always fails. Second time it connects like it should.