I’ve been trying to port my number since yesterday and it has not been working, and my number is the “new” phone number I have received. I will be upset if I lose my first ever phone number and want to talk to a customer service rep before my number is gone forever, but it is literally impossible to get a hold of a customer service rep.
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What error did you see when you tried to port? They are having issue with porting right now due to overloaded requests.
As of now, is your previous SIM still working? If so, I suggest you wait for 1,2 days more after the promotion to port and try out Koodo service.
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