It seems that Koodo does not actually send out verification emails or texts to change the SIM card in self serve. Is there a faster way to get this resolved other then a call back (tomorrow) or go into a kiosk (there are none near me)
I have read several posts here with others having the same problem but nothing has been resolved.
Thanks in advance.
I did change my sim recently and received the text quickly. Have you tried to check spam and junk email to see if any verification code was sent there?
Yes, I have checked all email folders. I didn’t even receive the verification through text.
Yes, I have checked all email folders. I didn’t even receive the verification through text.
I recommend you try again, if it doesn't work, you might have to visit a Koodo kiosk or schedule a call back from them. Facebook or Twitter messaging with their official account can also work
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