Hi,
Im not able to select my free perk from self serve portal. When I do select unlimited long distance perk. It shows "It looks like you can't choose a perk right now! Try again in an hour!" I have already cleared the cache and its not working!
Question
Not able to add perk on self serve
+4Seems like a few others have been having this issue. I’ll flag a rep to assist.
+4Hello
We have been unable to add the perk from our end however we have submitted a request and the perk should be added in the backend in up two 3 business days. You will be able to use the perk starting with your new bill cycle.
We are sorry for the inconvenience created!
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.