I purchased a new sim card because I misplaced my old phone.

I am using self serve to activate it.

I cannot use the text option to receive the activation code since i don’t have access to my old phone.

I selected to receive the activation code via email. I tried a few times but I am not getting any emails from Koodo.  I have scheduled a call but it’s not until tomorrow afternoon. I need phone service now.

Please help.

Thank you.