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new user account login

T

We have just added our oldest to our koodo plan which now has a total of 3 phone lines associated with it. He is wanting access the account to view his usage etc. Is there a way for him to log in without me having to give him my email and password as I don't want him making changes on the account, even just on accident. I know with telus he was able to login with his own login info under my account. Is this possible and if so, how?

Best answer by Chris Koodo

@TayJay84 - There is a way! You can add him as a subscriber who is only allowed to view the account details without being allowed to make any changes. Unfortunately, you can only add a new  Self Serve subscriber by scheduling a callback through Koodo Assist.

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Chris Koodo
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  • Chris Koodo
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  • May 24, 2022

@TayJay84 - There is a way! You can add him as a subscriber who is only allowed to view the account details without being allowed to make any changes. Unfortunately, you can only add a new  Self Serve subscriber by scheduling a callback through Koodo Assist.

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    TayJay84
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  • TayJay84
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  • May 24, 2022

Thank you so much! I really appreciate the help!

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