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Question

My chosen perk of 3-Day Easy Roam International does not show as my chosen perk.

  • December 2, 2025
  • 5 replies
  • 48 views

I just signed up for the Canada-US-Mexico roaming with data, talk and texts with 60GB of Shock-Free data at 5G speed and Unlimited International SMS.

For my 1 free perk, I chose 3-day Easy Roam INTL.

When I review my changes, under Perks it states “No Perks selected.”

Why doesn’t my chosen perk show up when I review my changes?

 

5 replies

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  • Mobile Master
  • December 2, 2025

Yeah, that’s a known glitch; happens a lot when switching perks right after plan changes. Sometimes it just doesn’t show up right away, even if it’s actually applied. Try logging out and back in, or wait a few hours. If it’s still not showing after a day, it might need a backend fix; check your perks again tomorrow. If nothing changes, let me know and I’ll help flag it. 


  • Author
  • Beginner
  • December 2, 2025

Thanks Robert, I’ll check tomorrow.


  • Author
  • Beginner
  • December 4, 2025

Hi Robert T,  

I checked my account and the perk now shows up.

Thank you!


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  • Mobile Master
  • December 4, 2025

I'll flag a rep for you.


Darius Koodo
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  • Official Rep
  • December 4, 2025

Hello ​@louisea2005 

We verified the account and found that the 3 days Easy Roam INTL perk is already selected as the one perk included in your plan.