There is nothing in my account after login. This is the account I have been using for more than 2 years.
What’s going on?
When I click my profile, it never gets there:
I suspect that it could be related to the Telus identity service change or it could be they fired too many people so no one really did any quality check before roll out this kind of change.
+4
I have the exact same issue. I have tried to log in multiple times via different phone and computers over the past week, and I got the exact same blank and infinite loading screening.
+4
I tried clearing cache and restarting my devices multiple times last week, and again this morning. It still does not work. I am still getting the exact same image as above as posted by others. thanks
+4
Hi, just want to provide a solution with my login issue. I scheduled a callback, and the customer service representative had to delete my profile and I had to re-set it up again. Somehow, my account was not linked properly with the Self-Serve page. It was re-created with the exact same information, and it is working now. Thanks again
+4
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