I lost my phone and the new one I ordered came in the mail with a new sim. I need to be able to activate my SIM card but need my phone number to receive the verification code. I can’t get in my email because I need the 2 step verification code to my phone. But I can’t get it going. Any suggestions?
This topic has been closed for comments
This is a tough one.
Emails usually have alternate 2FA options that's beyond a text to your phone.
Or do you have another device like a computer that you have logged into your email before so you can just go back in without 2FA?
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.