My first month bill was outrageous!
Over 330 for two $60 phone plans, no extra charges, except for a $5 charge that occurred more than 40 times on Oct 22, the day we purchased the plans,
Of course Cesar on Koodo Assist didn’t answer the question, and then ghosted me. Now I can’t schedule a callback because the chat remains open.
Someone from Koodo please call me ***-***-**90
Question
Koodo billed me $5 45 X in one day.
+4If possible could you post a snapshot of the page 3 and 4 of the PDF bill where it shows the charge.
Hide all personal information before posting please
Sign-up often are not, and unfortunately, I cannot speak to how often it happens, but a verbal “the fees will be waived” have at times not happened as it was never noted in people’s files.
Can you still post page 3 of your detailed bill to see these many $5 charges?
Cesar as in you were in a message with a Koodo rep through Koodo Assist?
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