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just got koodo and 20 gigs


Hi. I just got on with koodo because of their $40 promo. Bring in your own phone and get 20 gigs of data at $40 bucks a month. First month, i had 20 gigs as promised, buty second cycle with koodo, my cycle started today and i went to look at the usage and noticed I only have 15gigs instead of the promised 20. Am I reading this right?

 

Any help would be appreciated!

Thanks koodo community. 

Best answer by Allan M

Could you share a screenshot of where you’re seeing this?

When you go to the plan page does it show 20GB still?

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5 replies

Allan M
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  • Mobile Master
  • 12309 replies
  • Answer
  • June 25, 2023

Could you share a screenshot of where you’re seeing this?

When you go to the plan page does it show 20GB still?


  • Author
  • Beginner
  • 2 replies
  • June 25, 2023

Hi. No problem. 

 


Sophia
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  • Mobile Master
  • 12515 replies
  • June 25, 2023

It shows that you used 15 of your 20 gig. It does look a little odd though. Can you let us know what it shows tomorrow?


Bernard Koodo
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@Madroaqw12 The end of you bill cycle was midnight. A previous notification should you the exact date and time.

 

I think you were just looking at you data before it flipped to the next cycle.

You do have your 20 gigs this month too. We can confirm. :-)  


  • Author
  • Beginner
  • 2 replies
  • June 25, 2023

Thank you for all the help. It did reset and i have the 20 gigs for the next cycle. Thanks again, Koodo community. :)