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Hi. I just got on with koodo because of their $40 promo. Bring in your own phone and get 20 gigs of data at $40 bucks a month. First month, i had 20 gigs as promised, buty second cycle with koodo, my cycle started today and i went to look at the usage and noticed I only have 15gigs instead of the promised 20. Am I reading this right?

 

Any help would be appreciated!

Thanks koodo community. 

Could you share a screenshot of where you’re seeing this?

When you go to the plan page does it show 20GB still?


Hi. No problem. 

 


It shows that you used 15 of your 20 gig. It does look a little odd though. Can you let us know what it shows tomorrow?


@Madroaqw12 The end of you bill cycle was midnight. A previous notification should you the exact date and time.

 

I think you were just looking at you data before it flipped to the next cycle.

You do have your 20 gigs this month too. We can confirm. :-)  


Thank you for all the help. It did reset and i have the 20 gigs for the next cycle. Thanks again, Koodo community. :)