Koodo Community
Solved

just got koodo and 20 gigs

  • 25 June 2023
  • 5 replies
  • 161 views

Hi. I just got on with koodo because of their $40 promo. Bring in your own phone and get 20 gigs of data at $40 bucks a month. First month, i had 20 gigs as promised, buty second cycle with koodo, my cycle started today and i went to look at the usage and noticed I only have 15gigs instead of the promised 20. Am I reading this right?

 

Any help would be appreciated!

Thanks koodo community. 

icon

Best answer by Allan M 25 June 2023, 02:43

View original

This topic has been closed for comments

5 replies

Userlevel 7
Badge +4

Could you share a screenshot of where you’re seeing this?

When you go to the plan page does it show 20GB still?

Hi. No problem. 

 

Userlevel 7
Badge +4

It shows that you used 15 of your 20 gig. It does look a little odd though. Can you let us know what it shows tomorrow?

Userlevel 7
Badge +4

@Madroaqw12 The end of you bill cycle was midnight. A previous notification should you the exact date and time.

 

I think you were just looking at you data before it flipped to the next cycle.

You do have your 20 gigs this month too. We can confirm. :-)  

Thank you for all the help. It did reset and i have the 20 gigs for the next cycle. Thanks again, Koodo community. :)