It looks like you can’t choose a Perk right now.

Hi there,

This seems to be a common issue at the moment. What perk were you looking to add?

Let me know and I can flag a rep to look at adding it on their end. 🙂

Rollover data.

thank you

No problem! A rep has been flagged.

Just make sure you're logged into the community using your self serve credentials and they should be able to help. If not, they can reach out to their technical team to assist.

Are you signed up and able to choose your plan and proceed without needing to choose a perk?

I already have a plan, I just can’t choose a perk

Please wait until a rep gets back to you. They will let you know once the request has been made. 

I'll give them another nudge ​@Julie12 normally it would not take this long for a response. Rest assured, they will be able to help.

Hi ​@Julie12 ,

We have also tried adding the Rollover Data perk and were unsuccessful so we completed a form to have this resolved as fast as possible by the relevant department. 

Thank you

You are welcome!