How do I correct my birthdate on file.
I called and they said it was wrong.
Said to go to Koodo self serve site but I can't find anywhere to correct this
How do I correct my birthdate on file.
I called and they said it was wrong.
Said to go to Koodo self serve site but I can't find anywhere to correct this
Hi there,
so this isn’t something you can change your self. Unless a rep on here is able to change it, then the solution would be to go to your closest Koodo kiosk or Telus store with a piece of ID and they can call their support team to have the date of birth changed for you
Hi
To update date of birth on file, you’d need to visit a Koodo store nearby, as Oliver suggested.
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