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I am attempting to change my plan to the 45$ per month with 60 GB of Shock-Free Data at 5G speed and unlimited calls and texting. However I cannot as every-time I try and pick a perk, it gives me the same error where it cannot pick a perk. This has happened to me on multiple occasions over the the last 2 years with no change. I have to call every single time and this time around, there is not option for schedule a call back.  Ultimately, It is possible that I may miss this deal. 

If someone could help me find a solution 

thanks

Hi @kwangweon64 

Have you tried by any chance to make the plan change without selecting a perk?

Are you getting the same error?

 

Hi @Flo Koodo 

yes, tried it without perk, different browsers, incognito mode for different browsers. 
 

getting the same error “unable to select perk”. 
 

 

What is the perk that you wish to get with the new plan? 

@Flo Koodo I was hoping to get unlimited international sms if possible. 

Hi @kwangweon64 

The plan has been changed and we have made a request for the perk to be added to your plan. It should take up to 3 business days. A proration will apply for the plan: http://koo.do/PlanProration

Please let us know if you have further questions.

@Flo Koodo Thank you! I appreciate it!

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