Koodo Community
Community
Question

How to set up data alerts?

  • 17 May 2023
  • 5 replies
  • 42 views
C

I want to set up data alerts but when I try to do it through the chat it just loops me back to what is below.  

Any idea how to set up?

Thank you.   

 

 

 

This topic has been closed for comments

5 replies

C

Ok finally figured out how to request a call back!

 

M

I have the exact same issue,  requested a callback, spoke to a rep, was assured the issue was resolved, but still seeing this incorrect information in my account a week later 

D
Userlevel 7
Badge +4

I have the exact same issue,  requested a callback, spoke to a rep, was assured the issue was resolved, but still seeing this incorrect information in my account a week later 

Try clearing your browser's cache and see if that refreshes things

Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
C

Same thing!   I spoke to a rep yesterday who assured me that data alerts set up for 25%, 50%, etc with a data block at 100%.   This is my first month with Koodo so will check my data use on the website occasionally until I receive alerts.  But yes as of this morning I still get the message on self serve that I’ve opted out of the alerts.   

C

Thanks Dennis.  I will do that.  

Terms & Conditions
Koodo Community