I want to set up data alerts but when I try to do it through the chat it just loops me back to what is below.
Any idea how to set up?
Thank you.
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I have the exact same issue, requested a callback, spoke to a rep, was assured the issue was resolved, but still seeing this incorrect information in my account a week later
Moonjool wrote:
I have the exact same issue, requested a callback, spoke to a rep, was assured the issue was resolved, but still seeing this incorrect information in my account a week later
Try clearing your browser's cache and see if that refreshes things
Same thing! I spoke to a rep yesterday who assured me that data alerts set up for 25%, 50%, etc with a data block at 100%. This is my first month with Koodo so will check my data use on the website occasionally until I receive alerts. But yes as of this morning I still get the message on self serve that I’ve opted out of the alerts.
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