Skip to main content
Koodo Community

How do I get off the account I am on. Currently my ex and I are on the same account with separate phones and plans, but on the same bill. 

I need to get the accounts separated into their own things, or else I will just cancel my phone I guess.

 

Who is the account owner?

Account owner need to make request to transfer of ownership. 

More info :

https://www.koodomobile.com/en/help/transfer-of-ownership-town?search_api_views_article_search_fulltext=Transfer%20of%20the%20owner

 

 


This is why I would never share an account with a partner. The partner who is the account owner holds too much power over your primary source of communication. It's too risky that the relationship will fail