I purchased as a new customer online. After I submitted, it somehow sent my information to the wrong email address that I entered. I am assuming that it autofilled by accident. I would like to change the email address on the account, but there is no where that I can see to do this.
Question
How to change email on new account
+4Hi
Welcome to Koodo!
Just to double check, you don’t have access to the email address the information was sent to?
We have identified an account based on your community profile. Have you used the same email address that you used on your community profile to sign up for self serve?
Once you change it, this will be the email that you will use to login to self-serve, and any further notifications will go to the new email entered.
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Login using your Koodo Self Serve Login using Facebook
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Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.