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Hi there,

My phone plan is currently under my ex-partner’s Koodo account.

He switched to another provider but I want to keep the same phone plan. I just need to change the billing, login and contact info to my name. How can I do that?

Do I need to create a new account?

The following link will give you info on what you need to do:

https://www.koodomobile.com/en/help/transfer-of-ownership-town