Koodo Community

How can I cancel the plan for one month only?

  • 16 November 2021
  • 2 replies

I’m travelling for one month so I wanted to stop my plan for this month. How can I do it?


Best answer by Sophia 16 November 2021, 16:07

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2 replies

Userlevel 7
Badge +4

For just one month it's hardly worth it, especially if you have a great promotional plan.

If you are not attached to your current plan, you can contact Koodo and request the seasonal hold plan. It will cost $15/month. Then when you come back, you can pick any of the current plans to resume your service.

Userlevel 7
Badge +4

If your current plan is a basic plan, then do what Sophia said, but if you have any promotions, don’t do it. It’s not worth it. Promotions include add-on, credits, etc.