Hi,
I activated a new plan and ported my number but had a mishap where I deleted the esim. I tried the recovery method but when I try to send a verification code via email, I get a prompt saying it can't be used because it was recently updated but I never changed my email.
Do I have to get a new esim voucher? I really want to avoid paying again for a new SIM..
+4Unfortunately, if you deleted the eSIM, you couldn't recover it. You would need another eSIM voucher or a new physical SIM to reactivate the number.
I would recommend you to visit a Koodo/Telus store and ask them to assistÂ
Unfortunately, if you deleted the eSIM, you couldn't recover it. You would need another eSIM voucher or a new physical SIM to reactivate the number.
I would recommend you to visit a Koodo/Telus store and ask them to assistÂ
I'm in talk with a Koodo rep on chat and not getting far with that so may have to take up on this.. thanks!
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