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Question

Error Changing

  • March 12, 2026
  • 2 replies
  • 18 views
J

I am trying to change my plan and I keep getting this error.  Transaction ID here: U1773347195568I89685 try again in an hour.

I have tried in an hour and I am still getting this error. 

 

I have tried several times over a few days and I am still getting this error..

HELP!

2 replies

M
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  • MilkyWay
  • Mobile Master
  • March 12, 2026

Did you try clearing the cache and cookies on your browser? What about using a different browser or device?

Georgia Koodo
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Hi ​@Julie 26, is the error related to choosing a perk, can you try changing your plan without selecting a perk? We can attempt to add it for you once the plan has been changed. 

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