lost phone in house, can’t find
bought new sim card at Koodo Store
can’t swap sim card because… of above error message (same email for 15 years.)
no text option… no phone!
This topic has been closed for comments
If you have an iphone you can ask Siri “Where are you?” and if you have android you can tell google to make a noise in order to locate your phone
Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
1 person likes this
Hi Dennis:
Thanks.
It’s an old Alcatel flip phone, I always turn it off.
It’s been gone for almost 2 weeks. (I gave up trying to find it.)
I’ve bought the new sim card today.
I want to swap the sim card so when I get a new phone, I can put it in.
+4In that case, you will need to contact Koodo to approve the activation (this is to prevent fraud). You can contact them through Facebook or Twitter DM, or schedule a call back using the automated Koodo Assist bot at https://www.koodomobile.com/chat
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.