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contact carrier to turn on wifi calling

  • January 29, 2023
  • 3 replies
  • 144 views

I've tried turning on wifi calling and get the above error message.   I'm a monthly customer.  I've read the article about wifi calling and VOLTE.   the VOLTE option doesn't appear in my Google pixel 3a settings either.  Koodo assist is no help and there doesn't seem to be an option to talk to an agent.  Please help.

Best answer by Bernard Koodo

@KentH It has been added your line. Please power down your phone, then restart it again. 

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3 replies

Dinh
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  • Mobile Master
  • 17382 replies
  • January 30, 2023

I am not sure if the pixel 3a was compatible with Koodo wifi calling. However as you mentioned you didn't have the "volte access" addon, let me flag a rep to look into it.


  • Author
  • Beginner
  • 1 reply
  • January 30, 2023

Thank you

 


Bernard Koodo
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  • Official Rep
  • 9323 replies
  • Answer
  • January 30, 2023

@KentH It has been added your line. Please power down your phone, then restart it again.