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Changing Rate Plans

  • November 24, 2023
  • 6 replies
  • 209 views

Hi, I currently have a $65 plan with a monthly $20 discount. If I change to the upgraded $65 plan with 5G 120 GB data, do I get to keep my discount so I pay the same amount monthly?

Best answer by Bernard Koodo

@wisegreatz As long as you stay on $65 or above plan you will be fine. 

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6 replies

Dinh
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  • Mobile Master
  • 17356 replies
  • November 24, 2023

What type of credit was it? If it is a black Friday credit last year and you simply change your rateplan, that credit likely stays


  • Author
  • Beginner
  • 2 replies
  • November 24, 2023

It was black friday


Bernard Koodo
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  • Official Rep
  • 9323 replies
  • Answer
  • November 24, 2023

@wisegreatz As long as you stay on $65 or above plan you will be fine. 


  • Author
  • Beginner
  • 2 replies
  • November 24, 2023

Hi @Bernard Koodo , I just changed my plan. Can you confirm for me That the discounts will remain?


  • Beginner
  • 2 replies
  • November 24, 2023

Looking to get confirmation, currently on the $65 plan from last year, would like to switch to the CAN-US 120GB $65 plan, will my credits stick around after the change on both lines



 

 


Flo Koodo
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  • Official Rep
  • 5926 replies
  • November 24, 2023

@nessa-L Yes, the credits will stay as long as the new plan is of the same cost or higher.