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Changing Rate Plans

  • 24 November 2023
  • 6 replies
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Hi, I currently have a $65 plan with a monthly $20 discount. If I change to the upgraded $65 plan with 5G 120 GB data, do I get to keep my discount so I pay the same amount monthly?

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Best answer by Bernard Koodo 24 November 2023, 15:36

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Userlevel 7
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What type of credit was it? If it is a black Friday credit last year and you simply change your rateplan, that credit likely stays

It was black friday

Userlevel 7
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@wisegreatz As long as you stay on $65 or above plan you will be fine. 

Hi @Bernard Koodo , I just changed my plan. Can you confirm for me That the discounts will remain?

Looking to get confirmation, currently on the $65 plan from last year, would like to switch to the CAN-US 120GB $65 plan, will my credits stick around after the change on both lines



 

 

Userlevel 7
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@nessa-L Yes, the credits will stay as long as the new plan is of the same cost or higher.