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Changing Rate Plans

  • November 24, 2023
  • 6 replies
  • 209 views
W

Hi, I currently have a $65 plan with a monthly $20 discount. If I change to the upgraded $65 plan with 5G 120 GB data, do I get to keep my discount so I pay the same amount monthly?

Best answer by Bernard Koodo

@wisegreatz As long as you stay on $65 or above plan you will be fine. 

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    Dinh
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    • Dinh
    • Mobile Master
    • November 24, 2023

    What type of credit was it? If it is a black Friday credit last year and you simply change your rateplan, that credit likely stays

    A Koodo customer, opinions are my own.
    W

    It was black friday

    Bernard Koodo
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    @wisegreatz As long as you stay on $65 or above plan you will be fine. 

    Boa_Guy Koodo
    1 person likes this
    • Boa_Guy Koodo
      Boa_Guy Koodo
    W

    Hi @Bernard Koodo , I just changed my plan. Can you confirm for me That the discounts will remain?

    N
    • nessa-L
    • Beginner
    • November 24, 2023

    Looking to get confirmation, currently on the $65 plan from last year, would like to switch to the CAN-US 120GB $65 plan, will my credits stick around after the change on both lines

    ? 

     

     

    Flo Koodo
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    • Flo Koodo
    • Official Rep
    • November 24, 2023

    @nessa-L Yes, the credits will stay as long as the new plan is of the same cost or higher. 

    N
    1 person likes this
    • N
      nessa-L
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