I currently have a Koodo postpaid plan and am going to switch to a prepaid plan. I have purchased my Koodo prepaid SIM card and am going through the activation process. I wish to keep my current number. When I get to the field where it requests my current provider, I CANNOT CHOOSE KOODO (it is not shown as one of the options) so I cannot go any further in the process.
Am I missing something? How do I get past this field to complete my prepaid activation? Thank you.