When I tried to register my koodo prepaid self-serve account, it took really long to load and I eventually closed the page. Now when I try to register, it always says “cannot process your request at the moment”.
Unfortuntely, since Koodo doesn’t offer a support number, and since you can’t schedule a call-back without being registered, I am trapped in an endless loop with the digital assistant and don’t know how to continue.
Thanks for any help
You can schedule a callback without being registered for self serve.
What happens when you try to schedule a callback?
Well, I didn’t find it anywhere on their website. The digital assistant won’t let me do it and just tells me to register, as I stated above.
Well, I didn’t find it anywhere on their website. The digital assistant won’t let me do it and just tells me to register, as I stated above.
What happens you ignore all the questions the chat asked and type in " call back"?
It usually worked for me to enter my number and pick time frame.
can you try the original signup link agian?
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