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Question

Can't sign in due to London Drugs Employee


Matthew Collins

I bought a sim card from London Drugs. 

The boy at the counter put my information in wrong. (Postal Code and Email) 

I now can’t register my self serve for the first time because of unmatching information. 

I need someone to fix this information on my account so I can log in.

I was never sent the start-up e-mail so I think he typed my email in wrong. 

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Matthew Collins
Matthew Collins wrote:

I bought a sim card from London Drugs. 

The boy at the counter put my information in wrong. (Postal Code and Email) 

I now can’t register my self serve for the first time because of unmatching information. 

I need someone to fix this information on my account so I can log in.

I was never sent the start-up e-mail so I think he typed my email in wrong. 

please help. thank you. 


Dinh
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  • Mobile Master
  • July 13, 2022

You would need to contact Koodo directly and ask a rep to assist. Go here www.Koodo.com/chat to schedule a call back or chat with a rep via Facebook or Twitter messaging (links at the bottom of this forum page)