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Question

can’t register someone else for koodo self-service

  • September 5, 2023
  • 2 replies
  • 86 views
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I set up a Koodo account where I’m the account owner and they are the user.

 

They are trying to get set up for self service, but it says their details aren’t correct. I’m confused how to proceed with getting the account set up

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2 replies

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  • Dennis
  • Mobile Master
  • September 5, 2023

Did you sign up at a koodo kiosk or online?

DId you get a self serve confirmation email?

Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
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Note - got it working.

 

I think the problem was that the registration form was bugged on his browser. When I tried setting things up for him on my chrome desktop browser I didn’t have any problems 

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