This morning I added the Amazon Prime Promo to my account. When I go to “complete activation” with my Amazon account I get an error that says “This account is not eligible for this benefit”. Both accounts are under the same email and I did receive a confirmation email.
Thanks!
Best answer by Charles Roussel
Thank you, yes I figured it out on my own. My Amazon prime was on pause but I had to completely unsubscribe and then I was able to make it go through.
+4Was there another amazon account in your device/PC? I wondered if the device picked up the other one instead of the one that had the same email account with your Koodo account.
+4Let me flag a rep to see if we can have more information
+4
I’m having the same issue. Please advise!
-K
+4I’m having exact same message and I use same email for amazon and here. Not sure why I am getting this.
+4
You have to correct plan too. This suggest something limiting you on Amazon’s site. Best to reach out to them and ask.
Thank you, yes I figured it out on my own. My Amazon prime was on pause but I had to completely unsubscribe and then I was able to make it go through.
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