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Can't access my account. Wrong email registered by sales

  • April 25, 2023
  • 1 reply
  • 177 views
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Hi,

I recently arrived in Toronto and registered for my new SIM card. However, the sales rep made a mistake on my email typing @gamil.com instead of @gmail.com.

I have no access to my account at the moment.

May I know how I can correct the email please?

 

Thank you

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    • Dennis
    • Mobile Master
    • 29079 replies
    • April 25, 2023

    Go to Koodo Assist and say you are having trouble logging into self serve for the first time and it should be able to reset your self serve account.

     

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