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Alternate phone number on my account has changed

  • November 3, 2022
  • 6 replies
  • 133 views

When I initially set up my account I used my Michigan USA phone number but I no longer live there or have that phone number.
I would like to change that on my account to my new alternate number, not the number I have on my Koodo phone.

Best answer by Sophia

You can contact Koodo to change it, but truthfully it doesn't matter one bit. I can't even think of any scenario where that number is used, so you can just leave it if you're comfortable with it.

This topic has been closed for replies.

6 replies

Sophia
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  • Mobile Master
  • Answer
  • November 3, 2022

You can contact Koodo to change it, but truthfully it doesn't matter one bit. I can't even think of any scenario where that number is used, so you can just leave it if you're comfortable with it.


  • Author
  • Connector
  • November 3, 2022

Thanks Sophia,

The account was set up to get my GF a phone. She was from Michigan and the store wanted her home phone number. We have since split up so I dont want anything of hers associated with accounts I am legally responsible for.

I’ll just create a new account then once the tab has been fulfilled, close and delete that one.


Sophia
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  • Mobile Master
  • November 3, 2022

Oh you don't have to go that far, I could flag a rep to help you out if you wish.


  • Author
  • Connector
  • November 3, 2022

I appreciate you Sophia, but I already did that.

I don’t want to have to deal with anything she is tied to…. yea, it was a pretty bad break on my end.


Sophia
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  • Mobile Master
  • November 3, 2022

Sorry to hear that. Let us know if you want anything else done to your account that can't be done in self serve 🙂


  • Author
  • Connector
  • November 4, 2022

Thank you for your concern and support Sophia, take good care!