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Adding a Tablet

  • December 13, 2022
  • 1 reply
  • 243 views
N

I’m definitely overthinking this - shiftworker brain. Help me out.

I’m trying to add a Samsung tablet and tablet plan to my account in self serve but when I get to the check out it asks if I want a new phone number or to transfer my existing number - I still want my phone to be my phone with the same number, and the tablet is for me but is not going to be my “phone” - unsure what to select? Want to make sure I’m not somehow accidentally cutting off my cell service. 

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  • Dennis
  • Mobile Master
  • 29100 replies
  • December 13, 2022

If you are logged into to your self serve and just buying a tablet and tablet plan, it shouldn’t matter what option you select.  Honestly the question should not even come up as it does not apply.

To be safe you can select transfer existing number.

Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
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