I am try to add another line to my account, I already have a SIM card but it wont let my use it and is forcing me to buy another one. How can I get past this?
Question
Adding a new lie to my account
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Hi there,
you can schedule a call back with a rep through your self serve account and they can add the line to the account for you, just mention that you have your own SIM card and provide them the digits on the back. They should be able to use that one instead of sending you a new one through the mail. I hope this helps 🙂👍
Just a guy trying to help out 🙂
You can’t. When you sign up they send you a new sim card always. Just keep your other sim (assuming it has never been used before) as a back up
Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
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